Users came to know that their mailbox is in quarantine state when, Also, if other users will try to send you emails, then they will get the error that ‘Your mailbox was not delivered because the recipient’s mailbox is quarantined.’ Cannot get the information.’ You will not send an email or receive new ones. If you will try to open Outlook Web App, then it will also show the error that ‘something went wrong. It makes mailboxes inaccessible to Exchange users, and so the mailbox becomes poisoned mailbox. In both the conditions, the mailbox is in an unstable state and is termed as quarantine. If five threads freeze together for more than a minute.If at least three threads stop working for two hours.It happens when any of these following conditions: In this scenario, the mailbox would be termed quarantine. And, if these threads get frozen due to any reason, it would lead to store process taking more CPU time to make those threads work again. MAPI clients such as Outlook uses multiple threads for store procedure while connecting to mailboxes. Let’s understand this phenomenon more deeply. During this time, the mailbox will not be accessible, and it is called a quarantine state. When some threads freeze and start to consume the CPU power more than necessary for a longer period, then Exchange puts such mailboxes to quarantine state. Each client creates a thread with the Server to ask for the resources constantly. Exchange Server can connect with numerous client systems at the same time and fulfil their requirement sufficiently.
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